How can I purchase Pizza Hut Cards?
You can purchase Pizza Hut Cards online in $10 and $20 denominations. Shipping charges apply. Online orders are limited to a total order value of $200, exclusive of shipping and handling.
You can also purchase Pizza Hut Cards at participating Pizza Hut locations. If you purchase a card at a participating location, you can load your card in increments of $5 (up to $100).
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I purchased a Pizza Hut Card online, but I never received it. Is there a phone number I can call to get help?
For issues regarding online Pizza Hut Card orders, call 1-888-804-4438. Please have your confirmation email available for reference.
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Is it possible to buy large quantities of Pizza Hut Cards?
Yes, it is possible to order large quantities of Pizza Hut Cards. Just visit your local restaurant or call 1-888-804-4438. Online orders are currently limited to a total of $200, exclusive of shipping and handling.
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Can I buy a Pizza Hut Card for someone and have it mailed directly to him/her?
When you purchase a Pizza Hut Card at a restaurant, you will have to mail the card yourself. When you purchase a Pizza Hut Card online, you may have Pizza Hut mail the card to the recipient.
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Can I use my Pizza Hut Card at any Pizza Hut restaurant?
You may use it at any participating Pizza Hut location in the United States. It is not redeemable for alcohol or Pizza Hut Cards. We recommend you call the restaurant to verify that they accept the card.
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Can I reload my Pizza Hut Card when the value on the card is low?
Yes, you can reload Pizza Hut Cards marked as reloadable. Just visit any participating Pizza Hut location to add value to your card. Your card can be loaded in increments of $5 (up to $100).
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Can I give my Pizza Hut Card to someone else to use when I’m not present?
The Pizza Hut Card is NOT tied to a specific person and is fully transferable so you can share the card with friends or family or even give the card to another person.
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If I misplace or lose my Pizza Hut Card, can I get a replacement card or a refund?
Lost, stolen or damaged Pizza Hut Cards will not be canceled and replaced without the required proof of purchase. Required proof of purchase includes an original store receipt or a printed confirmation page (online order).
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Does my Pizza Hut Card ever expire?
No. The Pizza Hut Card does not expire, even if the card states otherwise.
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Are dormancy fees applied to my Pizza Hut Card account?
No. No dormancy fees will be applied, even if the card states otherwise.
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Can I use the Pizza Hut Card to pay for my delivery order?
Yes. When the order arrives at your door, present the Pizza Hut Card so the Pizza Hut driver can make an imprint. You keep the card.
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Can I use a credit card to pay for a Pizza Hut Card?
Yes, we accept credit cards as payment for Pizza Hut Card purchases, both online and at participating restaurants. Accepted credit card types vary by location.
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Should I keep my Pizza Hut Card even though it has no value?
Yes, you can reload your card again later, if it is marked as reloadable. Visit any participating Pizza Hut location to reload your card.
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I don't have enough value left on my Pizza Hut Card to pay for my entire order. Can I use my Pizza Hut Card and another form of payment to pay for my order?
You can pay for part of your order with the Pizza Hut Card and the remainder of the order with an alternate form of payment like cash, check or credit card.
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Do you donate gift cards to charity or civic organizations?
For donation requests, please review our Corporate Contribution Guidelines.
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When I order online, shouldn’t the delivery charge be the same every time?
Delivery fees are set by individual restaurants. When you register for Internet Ordering, the system assigns each address you provide with a single Pizza Hut delivery location. If you request delivery service from multiple addresses online, the fee may vary because you may be ordering from a different Pizza Hut location. The delivery fee is, however, always the same online as it is offline.
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Are delivery charges higher for customers who order from Pizza Hut online?
No. The delivery fee is always the same online as it is offline for the restaurant taking and delivering your order. There is no difference.
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How can I tell how much I’m being charged for delivery service?
The delivery fee is listed at checkout in the itemized portion of the cart summary.
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Why do I have to set my cookies to be enabled?
To complete an order online with Pizza Hut, it's best to have cookies enabled in your browser. By enabling cookies you will be sharing information that helps Pizza Hut provide you a better online experience. If you don't have cookies enabled and would like to know how, follow the directions below. (Note that in IE 6.0 and 7.0 the setting for cookies is under the "Privacy Tab.")
- In your web browser menu (at the top of the page) select the menu "Tools."
- Under "Tools" choose "Internet Options."
- Choose the tab labeled "Security," and click on the button "Custom Level."
- Scroll until you see "Cookies."
To enable:
- Set "Allow cookies that are stored on your computer" to "Enable."
- Set "Allow per-session cookies" to "Enable."
- Click "OK" when you're done.
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What does JavaScript enabled mean?
To complete an order online with Pizza Hut, it's best to have JavaScript enabled in your browser. With JavaScript enabled you will be able to take advantage of all the features that Pizza Hut's Internet Ordering service offers. If you don't have JavaScript enabled and would like to know how, follow these steps:
- In your web browser menu (at the top of the page) select the menu "Tools."
- Under "Tools" choose "Internet Options."
- Choose the Tab labeled "Security" and click on the button "Custom Level."
- Scroll until you see "Scripting," and set "Active Scripting" to "Enabled."
- Click "OK" when you're done.
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What is future or advance ordering?
If you place an order and do NOT check the box indicating the order is for a future time or date, then the restaurant will receive your order as soon as you choose to submit the order. Upon submitting the order you will receive a confirmation pop-up box and an estimated time when your order will be ready.
If you would like to place a future order for the current day, you can choose any time in increments of 15 minutes as long as the time you enter is during restaurant hours of operation and at least 45 minutes later than the current time. We also accept orders for future dates! If you would like to place an order for a different day, you can do so up to 7 days in advance. You will receive an email confirmation when you submit the order and a reminder email on the day the order is due.
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How do I reset my password if I have lost or forgotten it?
If you forget your password, that's OK! Just click on the "Forget your password?" link on the Sign In page. Enter the email address you used to register for Internet Ordering, and we'll email your password to you.
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How will I know when the restaurant received my Internet order?
Once you submit your order, a pop-up box will appear showing the time your order was received along with an estimated time that your order will be ready for carryout or delivery. You will also receive a confirmation email at the email address you provided at registration. And if you're still unsure about your order, you can always call the restaurant directly.
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What payment options are available through Internet Ordering?
Most restaurants accept cash, checks and all major credit cards such as Visa, MasterCard and AMEX (where accepted).
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Will Pizza Hut charge me for text message ordering?
No. Pizza Hut does not charge you a premium charge to place an order via text messaging; however, standard text messaging rates will apply to each text message you send or receive, as provided in your wireless rate plan. You should contact your carrier for pricing plans and details.
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Can I use my coupon online?
In most cases you can redeem any valid Pizza Hut coupon online.
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Can I save my credit card information for future online purchases?
Yes, you can choose the option to "Save my credit card information" before you submit your order. For security purposes, if you share an account we recommend that you NOT store your credit card information online, as anyone who has access to your username and password could charge Pizza Hut purchases to the card without your knowledge.
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Can I use my Pizza Hut Card for online purchases?
Pizza Hut Cards can be used for online orders at participating locations. The Pizza Hut Store Locator will help you find the participating restaurant nearest you. If a restaurant accepts the Pizza Hut Card as a form of payment, it will be an option during checkout. At this time, a customer can use one card per purchase and must provide a second form of payment in case the Pizza Hut Card they are using does not cover the entire purchase amount.
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If different members of my family order pizza online, can we all use the same account?
Yes, as long as you all use the same username and password. Remember that if you share an account, you may not want to save your credit card information to your account.
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Where can I change my account info?
Once you've logged in to the site with your username and password, select "My Account" (for the old online ordering website, select "User Profile") from the top menu. You can change your account information there.
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I learned about Reservation Rewards when I completed my order at PizzaHut.com, and I have questions about the program. How can I reach Reservation Rewards?
Please call 1-800-732-7031 and the Reservation Rewards team will be happy to assist you.
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I learned about Shopper Discounts & Rewards when I completed my order at PizzaHut.com, and I have questions about the program. How can I reach Shopper Discounts & Rewards?
Please call 1-800-889-8776 and the Shopper Discounts & Rewards team will be happy to assist you.
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What is a coupon code?
A coupon code is a code that is assigned to a Pizza Hut coupon that helps to identify the deal you want to redeem. The code is easy to find because it has either a square or circle around it (see a sample). The circle indicates the Internet coupon code while the square indicates the coupon code to use when you redeem an offer over the phone.
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I'm looking at my coupon but do not see a coupon code. Where is it?
The coupon code is the letter and number combination with either a square or circle around it (see a sample).
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Can I look at coupons for my area online?
Yes, though offers vary by location. From the PizzaHut.com homepage, click on "Deals," then enter your street address and ZIP code to see if Pizza Hut offers are available in your area. Take me there.
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Why is there a set minimum amount for most delivery orders?
For delivery orders placed online or by phone there is a minimum order amount. In most restaurants the minimum delivery amount is around $8 (minimum delivery amount varies by restaurant location).
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How can I find a restaurant near me?
The Pizza Hut Store Locator will help you find the restaurant nearest you. It will also show which locations offer dine-in, delivery and carryout.
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Where do I register for Pizza Hut sweepstakes?
Pizza Hut doesn't always have a sweepstakes promotion, but you can sign up to receive notification through email when one becomes available.
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How can I find nutritional information on Pizza Hut products?
It's easy to locate nutritional information for Pizza Hut products. From the PizzaHut.com homepage, click on “Nutrition,” then select the product that you want nutritional information about. The resulting page will have all the details about the product nutrition. Take me there.
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How can I give feedback to Pizza Hut about my restaurant experience?
Pizza Hut wants to ensure that you have a terrific experience in our restaurants and on our website. If you would like to provide feedback, from the PizzaHut.com homepage, click on “Contact Us.” Take me there.
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I received an invitation on the back of my receipt inviting me to take an online survey, but am unable to locate or access the site.
The site can be accessed by entering www.tellpizzahut.com into your internet browser’s address bar. Or you may click here and be directed to the site.
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Which restaurants offer delivery service?
Most Pizza Hut restaurants offer delivery service. To find out if your hometown Pizza Hut restaurant offers delivery, enter your street address into our Store Locator and look for the delivery icon in the search results.
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